Terms of service
Terms of Service
Overview
This website is operated by BC Coastal Grilling Planks Ltd. Throughout the site, the terms "we", "us" and "our" refer to BC Coastal Grilling Planks Ltd.
By visiting our site and/or purchasing products from us, you agree to be bound by these Terms of Service.
If you do not agree to all the terms and conditions of this agreement, you may not access the website or use any services.
Products and Availability
We strive to ensure product descriptions, images, and pricing are accurate. However, we reserve the right to correct errors, inaccuracies, or omissions at any time without prior notice.
All products are subject to availability.
Pricing and Payment
All prices are shown in Canadian dollars (CAD) unless otherwise stated.
Payment must be received in full before products are shipped.
We reserve the right to refuse or cancel orders where pricing errors, suspected fraud, or other circumstances require us to do so.
Shipping
Orders are shipped in accordance with our Shipping Policy.
Delivery dates are estimates only and are not guaranteed.
We are not responsible for delays caused by carriers, weather, customs processing, or other events beyond our control.
Returns and Refunds
Returns and refunds are governed by our Return & Refund Policy.
Customers must obtain a Return Merchandise Authorization (RMA) before returning products.
Intellectual Property
All content on this website, including text, images, logos, graphics, product descriptions, and designs, is the property of BC Coastal Grilling Planks Ltd. and may not be copied, reproduced, or distributed without written permission.
Limitation of Liability
To the fullest extent permitted by law, BC Coastal Grilling Planks Ltd. shall not be liable for any indirect, incidental, special, or consequential damages arising from the use of our products, website, or services.
Our maximum liability for any claim shall not exceed the amount paid for the product giving rise to the claim.
Product Use
Customers are responsible for using products safely and according to any instructions provided.
BC Coastal Grilling Planks Ltd. is not responsible for damages, injuries, or losses resulting from misuse, improper handling, or failure to follow product instructions.
Governing Law
These Terms of Service shall be governed by and interpreted in accordance with the laws of the Province of British Columbia and the laws of Canada applicable therein.
Contact Information
BC Coastal Grilling Planks Ltd.
1282 Alberni Hwy, Unit 2
Parksville, BC V9P 2C9
Canada
Phone: 250-586-4745
Email: ask@bccoastalgrilling.com